FAQ

Q: How can you provide FREE international calls?
A: We get a return from the operator. Your phone/mobile provider pays for the cost of the call even if you don’t get billed for it. This allows us to cover the cost.

Q: Is this service really free? Is there a catch?
A: Absolutely FREE and NO catch. Provided you have 0870/0845 numbers included in your package you can make free calls.

Q: Are there any hidden charges?
A: No. There is no cost to you. Just make sure you have inclusive minutes in your package to 0870/0845 numbers.

Q: Isn’t it expensive to call 0870/0845 numbers from landline or mobiles?
A: Not necessarily. After Ofcom changes in July 2015, 0870/0845 numbers can cost up to 13/min plus your provider’s Access Charge. If your telephone/mobile provider includes calls to 0870/0845 numbers as part of your package then you can call them for free.

Q: I’m still not sure. This sounds too good to be true?
A: It may seem that way but landline providers have included calls to 0870/0845 numbers in their call plans for many years. Some mobile providers now also include calls to 08 numbers in their tariffs and offer a bundle of 300 minutes to 08 numbers for £3 per month. CLICK HERE for further information.

Q: Is your service legal?
A: Absolutely. We are a reputable company and operate within the law and regulated by OFCOM. If you are still in any doubt please make a short test call and check your online bill or call your operator’s customer service.